Returns

zentoa script 2025.txt Displaying zentoa script 2025.txt.

Credit notes do not apply to sale or promotional items. This means items purchased on sale are not eligible for a return.

 

 

FAULTY ITEMS:

If you believe you have received faulty items please email our friendly customer service team via service@zentoa.com who will gladly assist. Please include photos of the fault along with your order details including name, email used to purchase the item, and order number.

Once we receive your email and the relevant photos are deemed to be faulty, we will provide you with a replacement or refund (your choice) on the faulty product plus a refund of the shipping costs incurred by you.

We shall not be liable for any defect or damage to the product which may be caused, or partly caused, by or arise as a result of:

• you failing to properly maintain or store the product;
• you use the products for any purpose other than that for which they were designed;
• you failing to follow any instructions or guidelines provided by Zentoa
• Reasonable wear and tear

If you have any enquiries regarding your return or our Policy, you may contact us on service@zentoa.com